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Privacy Policy for MYMAKER

Effective Date: August 31, 2025
At MYMAKER ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.mymaker.com.au and make use of our 3D printing services ("Services").
By accessing or using our website and services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect
We collect the following types of information:
Personal Information:
When you use our Services, we may collect personal information that you provide directly, including:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing information

  • Payment details


Automatically Collected Information:
When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages you visit on our website

  • Date and time of your visit

  • Referring URL

This information is collected using cookies and other tracking technologies.

2. How We Use Your Information
We use the information we collect for various purposes, including:

  • Processing your orders and payments for 3D printing services

  • Communicating with you about your orders, shipping updates, and customer service inquiries

  • Improving our website and services based on user preferences and behaviors

  • Sending promotional emails, newsletters, or other marketing communications (with your consent)

  • Complying with legal obligations and resolving disputes


3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, track the effectiveness of our marketing efforts, and analyze website traffic.
You can control cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website.

4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • With service providers: We may share your personal data with trusted third-party service providers who assist us in processing orders, payment transactions, and shipping.

  • Legal requirements: We may disclose your information if required by law or in response to a legal process (e.g., a subpoena or court order).

  • Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.


5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your data.

6. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights concerning your personal information:

  • Access: You can request a copy of your personal data.

  • Correction: You can request to update or correct inaccurate or incomplete data.

  • Deletion: You can request that we delete your personal data, subject to certain conditions.

  • Opt-out of marketing communications: You can unsubscribe from marketing emails by following the instructions in the email or contacting us directly.

To exercise any of these rights, please contact us at mymakerlabs@gmail.com

7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law or to resolve disputes.

8. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will post the updated policy on our website and update the effective date at the top of the page.
Please review this policy periodically for any updates.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
MYMAKER
Email: mymakerlabs@gmail.com

11. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

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